Your privacy matters to us. This Privacy Policy explains how mry88 collects, uses, stores, and protects the personal data of all registered players and site visitors. Please read it carefully.
21+ Only · Play ResponsiblySix core commitments that define the mry88 approach to player privacy. The full legal policy follows below.
mry88 collects only the personal data necessary to operate your account, process transactions, and comply with legal obligations. We do not collect data speculatively or beyond what is required for a legitimate purpose.
All data transmitted between your device and mry88 servers is protected by SSL/TLS encryption. Sensitive data including payment details and identity documents are stored with additional access controls and encryption at rest.
mry88 does not sell, rent, or trade your personal data to third-party marketers. Data is shared only with service providers who process it on our behalf, and only to the extent required to deliver the service.
You have the right to access, correct, and request deletion of your personal data held by mry88, subject to legal retention requirements. Submit requests through the live chat or by email to our support team.
mry88 uses essential cookies for session management and optional analytics cookies to understand how the platform is used. You may manage cookie preferences through your browser settings at any time.
mry88's data practices are aligned with international gaming authority data protection requirements. KYC data is handled in accordance with applicable anti-money laundering legislation and retained for the minimum period required by law.
This Privacy Policy ("Policy") applies to all personal data collected by mry88 ("we", "us", "our") through the mry88 website located at mry88.app and all associated services (collectively "the Platform"). By registering an account or using the Platform, you acknowledge that you have read this Policy and consent to the processing of your personal data as described herein. If you do not consent, you must not use the Platform.
1.1 mry88 is committed to protecting the privacy and personal data of all players, registered users, and visitors to the Platform. We recognise that trust is fundamental to our relationship with the over 500,000 registered players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and throughout Malaysia who use the Platform.
1.2 This Policy is designed to inform you clearly and transparently about what personal data we collect, why we collect it, how we use it, with whom we may share it, how long we retain it, and what rights you hold in respect of that data.
1.3 This Policy should be read in conjunction with the mry88 Terms & Conditions, which are incorporated by reference. In the event of any conflict between this Policy and the Terms & Conditions on a privacy matter, this Policy shall prevail.
1.4 mry88 may update this Policy from time to time. The most current version is always published at mry88.app/privacy-policy. Material changes will be communicated to registered players via the Platform's notification system or by email.
2.1 mry88 collects personal data in the following categories:
When you create an mry88 account, we collect: full legal name, date of birth, email address, phone number, and the country and state of your residence. This data is required to create and maintain your account.
Prior to processing your first withdrawal, mry88 requires verification of your identity. KYC data includes: copies of government-issued identity documents (Malaysian MyKad, passport, or equivalent), proof of residential address (utility bill, bank statement), and, where applicable, proof of payment method ownership. This data is retained in accordance with anti-money laundering legislation.
mry88 records all deposit and withdrawal transactions, including the payment method used (e.g. Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank), transaction amount in MYR, date and time, and transaction reference numbers. We do not store full card numbers or full bank account credentials; payment processing is handled by our licensed payment processor partners.
mry88 retains a full record of your gaming activity on the Platform, including games played, wager amounts, outcomes, session durations, bonus usage, and responsible gaming tool activations. This data is used for account management, dispute resolution, fraud prevention, and regulatory compliance.
When you access the Platform, we automatically collect: IP address, device type and operating system, browser type and version, referring URL, and session timestamps. This data is used for security monitoring, fraud detection, and platform performance optimisation.
If you contact mry88 via live chat, email, or any other channel, we retain records of those communications for quality assurance, training, and dispute resolution purposes.
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration Data | Account creation & management | Duration of account + 5 years |
| KYC Documents | Identity verification / AML | Minimum 5 years post-closure |
| Financial Records | Transaction processing / AML | Minimum 5 years post-transaction |
| Gaming Activity | Account management / Compliance | Duration of account + 5 years |
| Technical / Device | Security & fraud prevention | 13 months rolling |
| Communications | Support / Dispute resolution | 3 years from last communication |
3.1 mry88 uses the personal data described in Section 2 for the following purposes:
4.1 mry88 processes your personal data on the following legal grounds:
5.1 mry88 does not sell, rent, or trade your personal data to third-party marketers under any circumstances.
5.2 We may share your personal data with the following categories of third parties, strictly as necessary for the purposes described in this Policy:
5.3 All third-party service providers who process personal data on behalf of mry88 are bound by data processing agreements that prohibit use of data for any purpose beyond the contracted service.
6.1 The mry88 Platform may involve the transfer of personal data to servers or service providers located outside Malaysia. Where such transfers occur, mry88 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy.
6.2 Safeguards for international transfers may include: contractual clauses in data processing agreements; transfer only to jurisdictions with adequate data protection frameworks; or other lawful transfer mechanisms as recognised by applicable data protection law.
7.1 mry88 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable law. The retention schedule set out in the table in Section 2 reflects our current practices.
7.2 KYC and financial records are subject to mandatory minimum retention periods under anti-money laundering legislation. These records will be retained for a minimum of five years following the closure of your account or the completion of the relevant transaction, whichever is later.
7.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
8.1 mry88 uses cookies and similar tracking technologies on the Platform. Cookies are small data files placed on your device that help the Platform function correctly and allow us to understand how it is used.
8.2 The following categories of cookies are used on mry88:
8.3 You may manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to log in and use the mry88 Platform.
To manage cookies in Chrome: Settings → Privacy and Security → Cookies and other site data. In Safari on iOS: Settings → Safari → Advanced → Block All Cookies (note this will affect mry88 login functionality).
9.1 Subject to applicable law and the limitations described in this Policy, you hold the following rights in respect of your personal data held by mry88:
9.2 To exercise any of the above rights, please contact the mry88 support team via live chat or at [email protected]. We will respond to your request within 30 calendar days. Identity verification will be required before we action any data subject request.
10.1 mry88 implements a layered security programme to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:
10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, mry88 will notify affected players without undue delay, in accordance with applicable notification obligations.
10.3 While mry88 takes reasonable and appropriate technical and organisational measures to protect your data, no system is entirely immune from risk. You are responsible for maintaining the security of your own account credentials.
11.1 The mry88 Platform is strictly for adults aged 21 years and above. mry88 does not knowingly collect personal data from persons under the age of 21. Age verification is conducted as part of the KYC process prior to withdrawal.
11.2 If mry88 becomes aware that an account has been registered by a person under the age of 21, the account will be immediately closed, all transactions will be reversed where possible, and any remaining balance will be handled in accordance with applicable law.
11.3 If you believe that mry88 has collected personal data from a minor, please contact our support team immediately at [email protected].
12.1 The mry88 Platform may contain references to third-party software providers and payment processors. This Policy applies exclusively to data collected by mry88 directly. mry88 is not responsible for the privacy practices of third-party platforms, and we encourage you to review the privacy policies of any third parties whose services you access.
13.1 mry88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform services. The current version of the Policy is always available at mry88.app/privacy-policy, with the effective date noted at the top of the document.
13.2 Where a material change is made to this Policy, mry88 will notify registered players via the Platform notification system or by email to the address on your account. Your continued use of the Platform after the effective date of any revision constitutes acceptance of the updated Policy.
For any queries, concerns, or data subject requests relating to this Privacy Policy or mry88's handling of your personal data, please contact us through the following channels:
mry88 will acknowledge data subject requests within 5 business days and aims to resolve all requests within 30 calendar days. For complex requests, we will notify you of any extension and the reason for it.
Our support team is available 24/7 to help with privacy requests, account data enquiries, and responsible gaming tools. Your data and your wellbeing are our priority.
21+ only · Play responsibly · For entertainment purposes